About This Role
This role places you at the heart of ZamZam Bank’s physical expansion strategy, combining operational leadership with Shari’ah-compliant service delivery. As a Branch Manager I, you will oversee daily banking operations, drive customer acquisition in underserved communities, and ensure that all activities align with interest-free banking principles. It suits seasoned banking professionals who are ready to transition from back-office or supervisory roles into full branch ownership, particularly those who value purpose-driven finance over conventional profit metrics.
What the Requirements Say About This Role
The seniority level signals a search for candidates who have already mastered core banking operations and can now manage teams, budgets, and compliance without close supervision. Emphasis on economics, management, and accounting suggests the bank expects you to interpret financial data, control costs, and maintain audit-ready records—not just supervise tellers. The five-to-eight-year experience band implies you should have held at least one previous supervisory role, ideally in retail or microfinance banking, where you handled customer complaints, staff scheduling, and daily reconciliation.
How to Approach This Application
Your cover letter should explicitly connect your past experience to Shari’ah-compliant banking—mention any exposure to mudarabah, murabahah, or similar products, even if tangential. ZamZam Bank values financial inclusion, so highlight instances where you opened accounts for low-income clients or expanded services into rural or semi-urban areas. Since the bank is growing its branch network, emphasize your ability to ramp up operations quickly—talk about launching a new branch, hitting deposit targets, or training junior staff in a fast-paced setting.
Who This Role Suits
This role is ideal for mid-career bankers who have managed a profit center before and are comfortable with both Shari’ah compliance and aggressive growth targets. Competition will be moderate but focused—candidates with prior interest-free banking experience or a strong network in Addis Ababa’s business community will have a clear edge.
Named after ZamZam Holy Water, which gave life to Makkah’s barren land, ZamZam Bank is dedicated to driving sustainable economic growth. With a vision to become Africa’s leading Shari’ah-compliant and inclusive bank by 2030, we provide full-fledged interest-free, affordable, and effective financial services to individuals and organizations, while promoting stability and access through our expanding branch network.
Our reputation rests on pioneering financial inclusiveness, unwavering Shari’ah compliance, strong networks, innovative leadership, advanced systems, and international recognition.
We are seeking talented individuals to join our journey of sustainable growth and enhanced financial inclusion, especially for communities excluded from the financial system due to religious or other barriers. Could this be you?
Your profile
Whether you want a career as a visionary professional banker in full-fledged interest free banking sector, or need to make sure that your earning is from halal source or second our cause towards ensuring sustained economic empowerment & stability through financial inclusiveness, we offer you these possibilities within the Internship Programme.
Place of work: Addis Ababa Branches
Salary: As per the Bank’s salary scale and attractive benefit packages
Minimum qualification and work experience:
BA Degree in Economics, Management, Accounting or other business-related fields
5 years of banking operation experience of which 2 years as senior officer/customer service manager or equivalent role in branch banking area.
Required competencies:
Branch management;
Build high performance team;
Commitment and time management;
Problem solving;
Coaching and mentoring;
Internal control;
Effective communication;
Sales and marketing skill; and
Negotiation skill;
How To Apply
Interested applicants who meet the above requirements can submit their application letter, updated CV and credentials in PDF format by clearly stating the position that you are applying for through the application link https://rb.gy/3rtgvg within 10 days from the date of announcement.
Only shortlisted applicants will be communicated
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Branch Manager I
ZamZam Bank
