Branch Operation Supervisor

Purpose of the Job:

To support the Branch’s customer service delivery and operational efficiency by ensuring prompt and careful cash delivery, movement, and collection, keeping control ofthe vault, and reconciling accounts. 

Main Duties and Responsibilities:

• Authorize transactions originated by customer service officers, check the correctness of all transactions, and take corrective measures whenever any irregularity occurs.

• Check all books of accounts are in balance, follow-up reconciliation of suspense accounts, and prepare all financial reports of the Branch.

• Keep custody of cheques, payment instruments, and passbooks. 

• Keep under his/her custody printed check books received from the Branch Manager to be delivered to current account holders and ensure proper delivery of the same.

• Open and administer the Primary Vault dually with the Branch Manager and solely administerthe  Secondary Vault. 

• Initiate cash consignments to/from Treasury by maintaining the established cash holding limit of the Branch, and supply cash against signature to the cashier for the day’s operations, and make the necessary replenishments.

• Receive, verify, lodge,e and withdraw cash to/from Primary and Secondary Vault and post transaction related to cash deposit/withdrawal to/from vault in the System

• Open and assign till for Customer Services Officers, and control their Till limits. 

• Collect/deliver cash from/to the Customer Service Officers.

• Authorize transfer of cash from Vault to Till and from Till to Vault. 

• Check and balance the cash position against the System. 

• Close Tills at the close of Business and at breaks, and check and confirmthe overall cash balance. 

• Manage cash areas and customer inquiries on cash activity. 

• Assist CSOs in handling and counting bulk cash deposits/withdrawals. 

Qualification: 

• Bachelor’s degree in Accounting, Management, Economics, or related fields.

Experience: 

• Four years of related Banking experience.

• IFB training Certification is advantageous.

How To Apply

Interested and qualified applicants should submit their, application letter, updated resume/CV, Experience and Educational Certificates within ten (10) days time from the date of this vacancy announcement https://forms.gle/83TrLUfQoGX44ejG6