Cashier

Milk and Honey

Full time Posted: May 16, 2026

Career Level

Junior Level(1-3 years)

Location

Addis Ababa

Deadline

May 24, 2026

✦ Kedamijobs Insights

About This Role

This is a hands-on, customer-facing role at the heart of a fast-paced hospitality environment. As a cashier at Milk and Honey, you are not just processing payments — you are the final checkpoint for customer satisfaction and operational flow. The role suits someone who thrives on multitasking, enjoys direct interaction with people, and can maintain accuracy under pressure in a café or restaurant setting.

What the Requirements Say About This Role

The employer is looking for someone with a foundational understanding of financial transactions and customer service, not necessarily a finance background. The emphasis on upselling and handling inquiries suggests they value soft skills like communication, composure, and sales instinct as much as technical accuracy. Experience with POS systems is likely preferred but not mandatory if you demonstrate quick learning ability.

How to Approach This Application

Focus your application on examples of customer service, especially where you handled payments or managed a busy checkout line. Highlight any experience in food service, retail, or handling cash — even informal roles count. Emphasize your ability to stay calm and accurate during peak hours, and mention if you have any experience suggesting menu items or upselling.

Best Fit

Who This Role Suits

This role is best for someone with 1-3 years of experience in customer service or cash handling who enjoys a lively, team-oriented setting. It is moderately competitive, as Milk and Honey is a recognized brand in Addis, so a polished, service-minded application will stand out.

Job Summary:

We are looking for Cashier who will play a crucial role in providing excellent customer service and ensuring smooth financial transactions within the establishment. Primary responsibility will be to accurately process customer orders, handle payments, and maintain a friendly and efficient checkout process. Additionally, the cashier will collaborate with other team members to uphold the overall operational efficiency and positive customer experience in the café or restaurant.

DUTIES AND RESPONSIBILITIES

Provide recommendations and upsell items to enhance the customer's dining experience.
Address customer concerns and inquiries in a professional and timely manner.
Accurately input customer orders into the point-of-sale (POS) system.
Ensure that orders are prepared and served promptly.
Collaborate with kitchen and service staff to coordinate order fulfillment.
Receive and process customer payments using various payment methods, such as cash, credit cards, or digital wallets.
Issue receipts and provide correct change to customers.
Maintain an organised and secure cash register.
Keep accurate records of daily transactions and reconcile them at the end of each shift.
Prepare and submit financial reports to the management team as required.
Communicate effectively with kitchen and service staff to ensure seamless operations.
Collaborate with colleagues to address any issues related to customer orders or payments.
Ensure that the cashier area is clean, organized, and well-maintained.
Assist with general cleaning tasks as needed.
Adhere to all relevant health and safety regulations.
Follow established protocols for handling food, beverages, and customer transactions.
Collaborate with other team members to create a positive and cohesive work environment.
Support colleagues during busy periods and contribute to a teamwork-driven atmosphere.
Handle returns and refunds in accordance with company policies.
Resolve customer complaints or issues related to transactions promptly and professionally.
Conduct periodic cash counts to ensure the accuracy of the cash register.
Follow established procedures for depositing cash and securing funds
Perform related tasks as per the immediate supervisor's request.

Diploma or Degree in Accounting/Accounting & Finance or equivalent with an experience in Cafe.

How To Apply

Interested applicants fulfilling the above requirements are invited to submit their application and CVs with documents up to May 23, 2026, to the following email address:

[email protected]