About This Role
This is a dual-function role that blends people management with operational logistics, typical of growing local companies that need a hands-on professional to handle both HR cycles and the physical infrastructure of the business. Based in Addis Ababa, you will be responsible for everything from hiring and employee relations to managing company vehicles, office facilities, and asset tracking. It suits a versatile HR generalist who is comfortable moving between personnel files and maintenance schedules.
What the Requirements Say About This Role
The job calls for someone with 3–5 years of experience, which suggests the employer wants a candidate who has already mastered routine HR tasks and can work independently without close supervision. The inclusion of “general services” signals a need for organizational grit—someone who can coordinate fleet logistics, oversee cleaning and security services, and ensure compliance with local labor laws. They are seeking a practical problem-solver, not just a policy expert.
How to Approach This Application
Your application should highlight concrete examples where you have managed both HR processes and administrative operations simultaneously. Emphasize any experience with asset management, vendor contracts, or fleet coordination as much as your recruitment and employee relations work. The employer likely values reliability and efficiency over innovation, so frame your past achievements around cost-saving, compliance, and smooth daily operations.
Who This Role Suits
This role is best suited for an experienced HR officer who enjoys variety and does not mind rolling up their sleeves for operational tasks. It is moderately competitive—local companies often value candidates who can demonstrate loyalty and a track record of handling multiple responsibilities without complaint.
Company: CoffeeNet Trading PLC
Job Title: Senior HR and General Services Officer
Employment Type: Full Time
Location: HQ, Addis Ababa
Application Deadline: June 17, 2026
Job Summary
The Senior HR & GS (Human Resources & General Services) Officer is responsible for managing the company’s human capital and overseeing the essential administrative services that keep the office and plant operations running smoothly. This dual-capacity role involves executing the full talent life-cycle from recruitment to separation while simultaneously managing company assets, fleet logistics, and facility maintenance. The officer ensures a productive work environment and full compliance with Ethiopian labor and administrative regulations.
Key Responsibilities
Human Resources Management:
- Recruitment & Selection: Coordinate the end-to-end recruitment process, including job postings, screening, and interviewing for both HQ and plant-level staff.
- Onboarding & Training: Conduct induction programs for new hires and coordinate specialized training needs of the staff.
- Performance Management: Administer the annual performance appraisal system and assist managers in documenting and tracking employee KPIs.
- Payroll & Benefits: Prepare inputs for monthly payroll data, and manage employee benefits.
Labor Relations: Ensure all HR practices align with the Ethiopian Labor Proclamation; maintain organized personnel files and handle disciplinary matters or grievances.
General Services & Administration:
- Fleet & Logistics Management: Oversee the scheduling, maintenance, and fuel tracking for company vehicles involved in coffee transport and executive travel.
- Facility Maintenance: Coordinate repairs, cleaning services, and utility management for the HQ office and provide administrative support for the Dukem plant.
- Procurement of Office Supplies: Manage the purchase and distribution of stationery, kitchen supplies, and office equipment.
- Asset Management: Maintain the company’s Master Asset Register, ensuring all equipment is tagged, tracked, and properly insured.
Travel & Liaison: Handle flight bookings, visa processing, and liaison with government offices for trade permits or administrative renewals.
Salary & Benefits
- Salary is based on the company’s salary scale (with possible negotiation within the scale)
- Transport Services, Benefits and Rewards as per the company guidelines
Education: Bachelor’s degree in Human Resource Management, Business Administration, or a related field.
Experience: 3–5 years of professional experience in HR and General Services, preferably within the manufacturing or export sector in Ethiopia.
Knowledge: Deep understanding of the Ethiopian Labor Proclamation and current trends in administrative management.
Technical Skills: Proficiency in HR Information Systems (HRIS), Microsoft Office Suite (advanced Excel), and fleet management tracking tools.
Required Competencies
Technical Competencies
- Talent Acquisition: Skill in identifying and attracting talent specialized in the coffee industry.
- Legal Compliance: Ability to interpret and apply labor laws and government administrative directives accurately.
Asset & Inventory Control: Proficiency in tracking company property and managing maintenance schedules.
Behavioral Competencies:
- Multi-tasking: Ability to switch seamlessly between sensitive HR issues and urgent administrative/logistics needs.
- Interpersonal Skills: Ability to communicate effectively with everyone from high-level international buyers to plant-level casual laborers.
- Discretion & Integrity: High level of confidentiality when handling employee records and company contracts.
- Negotiation Skills: Ability to secure favorable terms from service providers, mechanics, and vendors.
How To Apply
Application Date: Qualified and interested candidates may submit their CV and a cover letter as one PDF file to [email protected] within 7 consecutive working days from the date of announcement.
All applicants must rename their CV file using the exact title of the position they are applying for before sending it via email. Fore example, If applying for HR and GS, rename your CV file as “HR-YOUR NAME”
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Senior HR and General Services Officer
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