About This Role
This role is a specialized technical position within a financial services support company, where you will be the go-to expert for restoring ATM hardware to operational condition. It suits an experienced technician who prefers a workshop environment over field service, focusing on deep diagnostics and component-level repairs rather than first-line support. As part of COMMERCIAL NOMINEES PLC, you will be central to maintaining the reliability of cash machines that serve banks across Ethiopia.
What the Requirements Say About This Role
The call for "advanced knowledge of ATM hardware and module repair" signals that the employer expects you to already possess hands-on, component-level repair skills—not just board swapping. The emphasis on "leadership and mentoring" indicates that this is not a solo role; you will be expected to elevate the entire workshop team's capability. The requirement for "attention to detail" implies that the company faces strict quality audits from client banks, where a single faulty repair can damage business relationships.
How to Approach This Application
Your CV should highlight specific models of ATMs you have repaired (e.g., NCR, Diebold Nixdorf, Wincor) and the exact modules you have worked on (cash dispensers, card readers, encrypting PIN pads). Emphasize any experience you have in creating repair documentation or training other technicians, as this will directly address the mentoring component. Be prepared to discuss a specific instance where you diagnosed a recurring hardware failure and implemented a process improvement that reduced workshop turnaround time.
Who This Role Suits
This role is ideal for a hands-on electronics technician with 3–5 years of ATM repair experience who wants to move into a senior, mentorship-focused position. Given the niche skill set required, competition is likely moderate, but candidates with specific OEM certifications will have a significant advantage.
Job Summary
The Senior ATM Repair Engineer is responsible for diagnosing, repairing, and maintaining ATM components and modules in the central workshop. The role ensures that all repaired hardware & software meets OEM quality standards, is tested thoroughly, and is ready for redeployment. The engineer provides technical guidance to junior engineers and technicians, supports troubleshooting of complex issues, and contributes to process improvements within the workshop.
Competency
Technical Expertise: Advanced knowledge of ATM hardware and module repair procedures.
Problem-Solving Skills: Ability to diagnose complex technical faults and implement effective solutions.
Leadership & Mentoring: Able to guide junior engineers and support skill development.
Attention to Detail: Ensures all repairs meet quality standards and documentation is accurate.
Planning & Organization: Efficiently manages multiple repairs and prioritizes tasks.
Communication Skills: Ability to convey technical information clearly to team members and management.
Competency
Education:
B.Sc. Degree in Electrical/Electronic Engineering, Computer Science, or related technical field.
Diploma in Electronics or technical training in ATM repairs with extensive and relevant experience.
Experience:
Minimum 4 years of experience in ATM or electronic equipment repair and maintenance,
At least 6 years ATM or electronic equipment repair and maintenance,
Experience with major ATM brands such as NCR, GRG, etc.
How To Apply
Addis Ababa’s Applicant at the Commercial Nominees Head Office 7th floor which is located behind Bole Denbel shopping center or send via [email protected] Please specify the branch you are applying to. If the branch is not specified, it will be rejected.
Applicant who sends their application through email address must mention the job position & branch they are applying for on the subject part of email
Applicants must attach proof of 8th grade. & the scan copy of their education & work experience
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