About This Role
This is a ground-floor IT support role within a newly launched B2B e-commerce and logistics platform. You will not just be fixing computers; you will be the frontline technical backbone ensuring that suppliers, logistics partners, and buyers can transact seamlessly. It suits a junior professional who enjoys hands-on troubleshooting across networking, cloud systems, and third-party integrations, and who wants to grow within a startup-like environment in Hawassa.
What the Requirements Say About This Role
The emphasis on API integrations, payment processing, and logistics tracking signals that the employer is looking for someone comfortable connecting and maintaining complex digital systems—not just resetting passwords. The requirement for 2+ years of experience, ideally in e-commerce or logistics, suggests they want a specialist who can hit the ground running without heavy onboarding. They are seeking a problem-solver who can bridge the gap between technical infrastructure and non-technical users.
How to Approach This Application
In your application, highlight specific examples where you supported multi-vendor or transaction-heavy platforms, even if on a smaller scale. Emphasize your experience with Azure, networking, and any exposure to payment gateways or real-time tracking APIs. Since the role is in Hawassa, demonstrate your commitment to working outside Addis Ababa and your understanding of the local business ecosystem.
Who This Role Suits
This role is ideal for a tech-savvy junior professional with strong communication skills who thrives on variety and enjoys being the go-to person for technical issues. Given the specific location and niche platform experience required, competition is likely moderate but candidates with e-commerce or logistics support backgrounds will stand out.
Noble Lemat PLC is launching a full-featured B2B multi-vendor marketplace connecting suppliers, logistics providers, and buyers. The platform integrates product catalogues, RFQ workflows, payment processing, and end-to-end delivery orchestration with real-time driver tracking and automated dispatch. We are seeking a proactive and skilled IT Support Specialist to ensure smooth technical operations and provide user assistance across the marketplace.
Bachelor’s degree in Information Technology, Computer Science, or related field.
2+ years of IT support experience, preferably in e-commerce or logistics platforms.
Strong knowledge of networking, cloud systems (Azure), and API integrations.
Familiarity with payment processing systems and logistics tracking tools.
Excellent problem-solving and communication skills.
Ability to train and support non-technical users.
🔹 Preferred
Previous experience in IT support roles within corporate or tech environments.
Understanding of B2B marketplace workflows and logistics systems.
How To Apply
Application Link
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