About This Role
This role is about stepping into a hands-on supervisory position within a growing hospitality business unit of a larger import-export company. It suits someone who has a year or two of experience in hotel operations and is ready to move from being a team member to leading a team. You will be expected to balance guest-facing service with back-office monitoring of revenue and occupancy, making it a practical management entry point.
What the Requirements Say About This Role
The listing signals a need for candidates who can combine people management with operational oversight. It is looking for someone who has not just worked in hospitality, but who has already demonstrated the ability to motivate staff and handle guest complaints directly. The emphasis on tracking revenue and sales suggests the employer values candidates who are comfortable with numbers and daily performance reporting, not just service delivery.
How to Approach This Application
When applying, focus on specific examples where you have resolved a guest issue or improved a team’s daily workflow. Since the role involves monitoring revenue and occupancy, highlight any experience you have with basic reporting or using property management systems. The employer likely prioritizes practical reliability and a willingness to learn, so emphasize your ability to handle routine supervision without needing constant guidance.
Who This Role Suits
This role is best for a hospitality professional with 1–3 years of experience who is ready to step into junior management in a mid-sized, family-style business environment. It is moderately competitive, as it offers a clear path from operational roles into supervision.
Company Name: Lalo Bake Business Unit (Hospitality)
Position: Junior Hotel Supervisor
Employment Type: Full-time (Junior Management)
Location: Lebu, Addis Ababa, Ethiopia
Salary: Negotiable
Job Summary
Lalo Bake Business Unit is seeking a Junior Hotel Supervisor to oversee front office operations and ensure exceptional guest satisfaction. You will lead hospitality teams, monitor daily performance metrics, and maintain service standards.
Key Responsibilities
Supervise front office operations to ensure smooth daily workflows.
Motivate and lead hospitality staff to deliver excellent customer service.
Track daily revenue, room occupancy, and restaurant food sales.
Support the onboarding, training, and development of junior team members.
Resolve guest issues promptly to maintain high satisfaction rates.
Qualifications and Experience
Education: BA degree or Diploma in Hotel Management, Front Office, or Business Administration.
Experience: Minimum 2 years of supervisory or team leader experience in the hotel industry.
Technical Skills: Practical familiarity with Hotel Property Management Systems (PMS), like Opera, and POS software.
Languages: Native fluency in Amharic and good operational proficiency in written and spoken English.
How To Apply
Qualified hospitality professionals are invited to submit their CV, cover letter, and credentials.
In-Person Office: Near Total (Bulgaria) Fuel Station, Diplomat Building 3rd Floor, Addis Ababa, Ethiopia
Deadline: 10 working days from the date of this announcement.
Interested applicants can submit their applications and credentials by email [email protected] or via Telegram at No. +25196103 9888 /0913290521 For more information, call us at +25196103 9888
/0913290521 You must mention the name of the position you are applying for in the subject line of the email.
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