About This Role
This is an entry-level housekeeping role at one of Ethiopia’s premier international hotel brands. It goes beyond simple cleaning—you become the frontline guardian of guest comfort and brand reputation. The role suits individuals who take pride in precision, can work independently on rotating shifts, and understand that every folded towel and polished surface directly impacts guest satisfaction and repeat business.
What the Requirements Say About This Role
The need for 1-3 years of experience suggests Hilton expects familiarity with hotel-grade cleanliness standards and the discipline of following detailed protocols. Rather than just listing tasks, the description signals they want someone who can spot issues before guests do—a maintenance problem, a missing amenity, or a safety hazard. The emphasis on not misusing guest linens indicates a high value on integrity and cost-consciousness.
How to Approach This Application
Focus your CV and cover letter on specific examples of maintaining order and cleanliness in any setting—whether previous hotel work, private households, or even volunteer roles. Emphasize your ability to follow checklists meticulously and your comfort with physical work during early mornings or late shifts. Hilton will prioritize candidates who demonstrate reliability and a calm, service-oriented demeanor.
Who This Role Suits
This role is ideal for someone starting or solidifying their career in hospitality, with moderate competition given Hilton’s strong employer brand in Addis Ababa.
Job Summary
Responsible for the overall cleanliness of assigned rooms/suites. Reports maintenance deficiencies in order to maintain rooms/suites in compliance with standards.
Major Duties
Cleans all rooms assigned as per the housekeeping standards and brand standards which includes but is not limited to cleaning of bed rooms, cleaning of bathrooms, dusting furniture, glass tables, sofas, window glasses and ledges, Vanity counter and sink, shower room, toilet bowl, rim, bidet, bathtub, shower walls, washing ashtrays and waste bins, cleaning mirror, arranging guest clothing, toiletries, electrical equipment, slippers etc, this applies to all the respective shifts. Also make sure not to use guestroom linen and towels for cleaning rooms and toilets. |
| Strip dirty linens / towels and remove used amenities from room/suite. Runs Daily room status report. |
| Check cart for supplies, stock as needed. Charts all daily activities on progress chart, |
| Greet guests immediately with friendly/sincere acknowledgement along with smile and eye contact. |
| Replenish linen and guest amenities. |
| Clean balconies always. |
| Respond to special requests by guests (such as providing extra amenities or service time requests). |
- Relevant Certificate in House Keeping or related areas
- Minimum of 2 Years experience as room attendant or related area
- Very active & flexible
- Very Good English language skill with good working energy and morale
How To Apply
Interested & Qualified applicants can send their application (CV) through email or directly drop CV at the Office of Director of Human Resources Management
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