About This Role
This role is about more than filing—it’s about building the invisible framework that keeps an industrial operation running smoothly. Based in Debre Berhan with a senior-level mandate, you’ll be responsible for creating and maintaining the core documents (SOPs, policies, manuals) that guide technical and operational teams. It’s a hybrid position suited for someone who understands both the engineering mindset and the discipline of information management, likely within a manufacturing or production environment.
What the Requirements Say About This Role
The five to eight years of experience expected here signals that the company needs someone who has already lived through the chaos of a poorly managed document system and knows how to fix it. They are not looking for a junior clerk; they want a professional who can independently develop documentation standards, interface with department heads, and ensure compliance with industry or regulatory norms. The emphasis on technical drafting implies familiarity with engineering terminology and the ability to translate complex processes into clear, usable instructions.
How to Approach This Application
Your application should demonstrate that you understand the operational stakes—poor documentation in an industrial setting can lead to safety risks, production delays, or audit failures. Emphasize any experience you have creating SOPs, work instructions, or policy manuals in a manufacturing, engineering, or logistics context. If you have worked with document control software or ISO standards, mention that explicitly. Tailor your CV to show not just that you managed documents, but that you improved processes through better documentation.
Who This Role Suits
This role is best suited for a mid-career professional with a background in engineering, industrial administration, or quality assurance who is comfortable working in a factory or plant setting outside Addis Ababa. Given the niche skill set and seniority requirement, competition is likely moderate—candidates who can show direct, relevant experience will stand out.
Purpose of the job
The system and Document Officer is to manage, organize, and control the entire lifecycle of an organization’s digital and physical records, ensuring information is accurate, secure, compliant with standards, and easily accessible. Act as a bridge between technical teams and operational staff to streamline processes, improve efficiency and support decision making through well-maintained documentation.
Key Responsibilities
Technical drafting: -prepare forms of documentation including policies, manuals, and procedures, working instructions, standard operation procedures and charts for functional departments.
Maintain a centralized document control system (physical and/or electronic)
Register, classify and archive incoming and outgoing documents
Ensure proper document numbering, version control, and formatting workflow optimization.
Collaborate with each functional Department managers and teams, top management to automate document review cycles, overall development of the QMS framework and electronic signatures.
Issue controlled copies of documents to relevant departments.
Track document distribution and ensure only current versions are in use
Withdraw obsolete documents and maintain archive records.
Compliance and quality assurance
Ensure documentation complies with company procedures and standards.
Support internal and external audits
Maintain document control procedures in line with ISO requirements
Maintain logs for document revision, approvals, and distribution
Ensure safety storage and easy retrieval of records
Protect confidential and sensitive documents
CAPA management: - track corrective and preventive actions (CAPA) to ensure documentation is upgraded following a non-conformance
Behavioral competencies
Result orientation
Quality orientation
Continuous improvement
Integrity
Transparency
Teamwork
specific skills and knowledge
Basic understanding and knowledge of ISO 9001 QMS, ISO 22000 FSMS and ISO 14000 EMS
Excellent and effective communication and interpersonal skills
Strong skills in Microsoft office suite (word, excel, power point)
Documentation and reporting
Administrative support
Must be proactive and be able to pay keen attention to the smallest of details
Ability to work as part of a team
Must be able to manage time effectively
Education:
- BSC in chemical engineering, applied chemistry, food process engineering and food science back ground.
Experience:
- 5 years and above experience in documentation process for the system and Documentation system (integration management system)
How To Apply
Candidates should apply by sending an updated Curriculum Vitae and application letter including scanned educational documents.
If you believe that your credentials meet the outlined profile, we invite you to apply by emailing your application to [email protected]
Ensure to attach all requested documents for consideration.
Clearly indicate the title of the position being applied for as follows “Application for System and Document Officer Position” in the title of your Email. Only short-listed applicants will be contacted.
you can also apply in person at Debre Berhan in front of kabi gizaw kidus Gebriel church DEGA water factory office number 01.
or Addis Ababa @ Mexico road, Mezid, Plaza behind Addis Ababa University School of Commerce 8th floor office number 808
For more information 011 5581168/011 558 0002
CALLING TO OTHER NUMBERS IS PROHIBITED
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