About This Role
This role is about shaping the service culture of a resort in a specific regional context—not just delivering generic hotel training. Located in Dessie-Hayk, the position requires someone who can design and implement development programs that elevate staff performance while aligning with the resort’s commercial goals. It suits a hospitality professional who understands the nuances of working in a regional hotel setting and can bridge operational needs with people development.
What the Requirements Say About This Role
The requirement for "sound commercial skills" signals that this supervisor is expected to link training outcomes directly to revenue and guest satisfaction, not just tick boxes. The emphasis on local dialect fluency suggests the workforce likely includes Amharic-speaking staff, making cultural and linguistic alignment critical for effective delivery. The preference for a BA in Business Management, Economics, or Hotel & Tourism Management indicates the employer values a broad business perspective over purely instructional design experience.
How to Approach This Application
Tailor your application to show you understand the resort’s location and guest profile—mention any experience working in regional hospitality settings. Highlight specific examples where your training initiatives improved service scores or reduced staff turnover. Since the role demands strong presentation and public relations skills, consider attaching a brief sample training module or outline that demonstrates your ability to engage adult learners.
Who This Role Suits
This role is ideal for a hospitality professional with at least 3–5 years in training or supervisory roles who is comfortable working outside Addis Ababa. It is moderately competitive, given the niche location and the need for both commercial acumen and local language proficiency.
Job category: Hotel Jobs
Experience level: Managerial level
Place of work: Dessie- Hayk
Salary: As per the company scale and attractive
Skills And Competencies:
- Sound commercial skills
- Problem solving and negotiation skills
- Good local dialect spoken, Speak fluently in both English & Amharic.
- Good communication and presentation skills
- Good project and time management skills
- Strong analytical skills
- Strong public relation skills
- Having Interpersonal Skills
- Having Customer Service Orientation
- Having Strong organizational skills, Problem-solving and decision making
- Having excellent verbal and written communication skills.
- Having skill on presentation, Training delivery
Qualifications And Experience:
- Having BA Degree in Business Management, Economics, Hotel & Tourism Management or related filed
- 1 years for Masters or 3 years for First Degree in HR and property Administration & related fields.
How To Apply
Interested and qualified applicants can fill this form https://forms.gle/bFhjsuSWB5fJqbNNA or apply in person at the Ethiopia Hotel & at the Dessie Logo Hayk Compound
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