About This Role
This role is about ensuring that products leave the warehouse and reach customers exactly as promised — it’s not a desk job. You’ll be on the floor, directing order picking, packing, and loading, while also coordinating with transport teams to hit tight delivery windows. National Marketers PLC is a well-established FMCG distributor in Ethiopia, so the pace is fast and accuracy matters. It suits a logistics professional who thrives on operational discipline and real-time problem-solving.
What the Requirements Say About This Role
The posting implies a need for someone who can enforce process rigor without being present at every step. They are looking for a supervisor who has spent years in outbound logistics, understands order fulfillment bottlenecks, and can manage both warehouse staff and drivers. The 98% OTIF target and GPS tracking mention suggest the employer values data-driven accountability and will expect you to use systems to monitor performance, not just rely on manual checks.
How to Approach This Application
Focus your CV and cover letter on specific examples where you improved on-time delivery rates or reduced picking errors in a high-volume warehouse. Emphasize any experience with fleet coordination, route planning, or using tracking software — even if it’s basic GPS tools. Since National Marketers is a local distributor, highlight your understanding of Addis Ababa delivery challenges and how you’ve handled them.
Who This Role Suits
This role is best suited for an experienced logistics supervisor with 5+ years in FMCG or distribution environments who is comfortable managing people and metrics simultaneously. Given the seniority and the company’s reputation, expect moderate competition from other seasoned warehouse professionals.
The Role
The Outbound Warehouse Operations Supervisor is responsible for ensuring the accurate, timely, and efficient execution of outbound logistics operations.
The role focuses on supervising daily warehouse outbound activities, ensuring customer order fulfillment, maintaining showroom stock availability, and coordinating fleet and delivery operations to meet service level targets.
Key Responsibilities
1. Outbound Operations & Delivery Performance
Supervise daily outbound order picking, packing, and delivery execution
Ensure timely and accurate fulfillment of customer orders, maintaining a minimum 98% OTIF performance
Monitor delivery vehicle dispatch, turnaround time, and route adherence
Support real-time GPS tracking compliance and safe driving behavior monitoring
Coordinate with transport providers for additional delivery support when required
2. Inventory & Showroom Stock Management
Ensure accurate stock movement from warehouse to showroom locations
Monitor showroom stock levels and report risks of stockouts or overstocks
Support inventory accuracy through proper recording of outbound transactions
Enforce FIFO practices to reduce stock aging and maintain product quality
3. Warehouse Layout, Space Utilization & Standards
Maintain proper organization of outbound storage and staging areas
Ensure efficient space utilization and smooth workflow in outbound operations
Enforce 5S standards to maintain cleanliness, order, and operational efficiency
4. Fleet & Resource Support
Support monitoring of vehicle utilization, fuel usage, and basic maintenance coordination
Ensure delivery vehicles are properly loaded, dispatched, and returned on schedule
Supervise drivers, clerks, and casual workers to ensure daily operational discipline
5. Reporting & Operational Tracking
Prepare daily and weekly outbound operation reports
Track delivery performance, order accuracy, and stock movement
Report operational issues and recommend corrective actions to management
6. Team Supervision & Performance Management
Supervise delivery drivers, warehouse clerks, and casual workers
Ensure adherence to safety procedures, operational standards, and discipline
Provide on-the-job guidance, coaching, and performance feedback
Minimum Requirements
Educational Qualification
- Bachelor’s degree or Diploma in Supply Chain Management, Logistics, Business Administration, or related field
Experience
- 3–5 years of experience in warehouse or logistics operations
- Minimum 2 years in a supervisory or team leader role in outbound operations
Functional Competency
- Warehouse & Logistics Operations Execution
- Inventory Handling & Stock Control
- Delivery Coordination & Route Management
- Fleet Utilization Awareness
- Process Discipline (5S / FIFO practices)
- Team Supervision & Workforce Coordination
- Basic Reporting & Operational Tracking
How To Apply
IInterested applicants are encouraged to apply through the application form below:
Only shortlisted candidates will be contacted.
Related jobs
More openings in a similar category on Kedamijobs.
-
Logistics Head Assistance
DR.AZ Group Co., LTD (Ethiopia Branch)
-
Logistics & Procurement Officer
Samaritan's Purse
-
Driver (Leave Cover)
Medical Teams International
Discover More Jobs
View Other JobsApply for this Job
Outbound Warehouse Operation Supervisor
National Marketers PLC
